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Changes to the Rating System

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Josh
 Josh
(@Josh)
Member Admin
Joined: 1 year ago
Posts: 56
Topic starter  

A lot of users have given feedback lately about other players abandoning games without finishing. This is understandably annoying, especially with repeat offenders. We will be implementing several new features to combat this behavior starting with changes to the rating system effective today.

We have started tracking every time a player abandons a game. We have implemented an increasing penalty system, whereby the penalty for abandoning a game will go up depending on how often a player leaves a game without finishing.

We understand that occasionally players might close the game by mistake, lose their Internet connection, have an emergency, etc. so on the first offense the penalty will be low, but if happens repeatedly over a period of time, the penalty will steadily increase.

We hope this will help to discourage this behavior and isolate the players with high abandoned rates. We will start displaying the number of abandoned games on player's profiles.

In the near future, we will be introducing new exclusive tables for players with higher ratings. Players with high abandoned rates will not be allowed to join these tables.

We hope this will create an incentive for players to play more respectfully and will separate the serious players from those just here to try it out.

Please let us know if you have any feedback on these changes.

Thanks,

Josh

This topic was modified 8 months ago 3 times by Josh

   
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Moon
 Moon
(@Moon-3161)
New Member
Joined: 10 months ago
Posts: 4
 

Thanks for addressing this issue.


   
Terber reacted
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Terber
(@Terber)
Eminent Member
Joined: 8 months ago
Posts: 27
 

I have been in the middle or near end of sooooo many games and it freezes and a message comes on stating an error has occured. I have been charged with FIVE abandoned games and i have never ABANDONED a game. How can i get this changed. I did however loose internet connection last week and i was on the last hand getting ready to win when that happened.


   
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Terber
(@Terber)
Eminent Member
Joined: 8 months ago
Posts: 27
 

i have only LEFT one game intentionally because someone was at the door all of the other abandon are by no fault of my own. HOw can i get this fixed??


   
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Terber
(@Terber)
Eminent Member
Joined: 8 months ago
Posts: 27
 

my partner and i were just about to WIN and of course the message SOMETHING WENT WRONG GAME ENDED SERIOUSLY . I feel that my partner and i should have the win and certainly not be marked with a abandonment

This post was modified 4 months ago 2 times by Terber

   
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Terber
(@Terber)
Eminent Member
Joined: 8 months ago
Posts: 27
 

ok JOSH please help resolve this issue. I was in the waiting room with Rihel rating 809, myself971, Mark 2322 and littleprettyliz 1517, Rihel were partners rating total of 1775, mark and PLL 3839,SERIOUSLY HOW DOES THIS KEEP HAPPENING


   
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Terber
(@Terber)
Eminent Member
Joined: 8 months ago
Posts: 27
 

I was just playing with @Piper as my partner, against @Logan and @Arlene, we won the game 165 to 154 it comes up Logan and Arlene win ummmmmm nooooo please see attached

This post was modified 4 months ago by Terber

   
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Josh
 Josh
(@Josh)
Member Admin
Joined: 1 year ago
Posts: 56
Topic starter  

@Terber Do you remember if they won the bid on the last hand? When both teams break the points to win in the same hand the default setting is for the team that won the bidding in the last hand will win, not the team with the highest score. This setting can be changed in the offline game or if you create a private table but currently in the online tables this is the default.


   
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Terber
(@Terber)
Eminent Member
Joined: 8 months ago
Posts: 27
 

Yes they did win the bid, but it just does not make sense if the other team made more points


   
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